To ensure a pleasant bathing experience, Peninsula Hot Springs limits the number of guests at any given time. All packages and services in the Bath House and Spa Dreaming Centre require reservations, especially during weekends and peak holiday periods. If possible, consider scheduling a mid-week visit for more flexibility.
do last minute bookings within 24 hours incur any surcharges?
We recommend you book ahead online to secure your preferred arrival time and receive the best rate. All bathing bookings made on the same day as your arrival will attract a small premium of 10% whether they are booked online, over the phone or at reception upon arrival. In addition, all public holiday bookings attract a 10% surcharge.
can I arrive without a booking?
We welcome walk-in guests if we are not fully booked. However, to ensure availability and avoid disappointment, we recommend making securing a booking in advance. Please note that any bathing bookings made on the same day as your visit will incur a 10% premium, regardless of whether they are made online, over the phone, or at the reception upon arrival.
what happens if I am late for my booking?
If you know you will be running late, please give our Reservations team a call ahead of your booking arrival time on (03) 5950 8777 to determine how we can best accommodate. As our Bath House bathing area often reaches capacity, you may be required to wait a short time until there is availability again. Late arrivals for treatments, private bathing or dining may shorten the duration of your experience.
do I need to pay upfront or just a deposit?
We require full payment at the time of booking for all our packages and services. If you need to cancel or reschedule your booking, please give our team at least 24 hours' notice for bathing experiences and seven days' notice for accommodation experiences. This way, you will be eligible for a full refund or can reschedule your booking for a different date. For more information please contact our friendly reservations team on 03 5950 8777.
can I use my concession or seniors card?
We offer discounted rates for Bath House bathing guests who have a seniors, concession and student cards. We ask you to bring your card when you check in, as concession rates only apply on presentation of your concession card. Unfortunately, if you’re unable to present your card we will have to charge you the full amount of entry.
can I change or reschedule my booking?
We understand you may need to change your booking. We have a 24 hour cancellation and amendment policy for bathing experiences and a seven day cancellation policy for accommodation bookings. Cancellations or changes within our amendment policy will be charged in full.
what forms of payment do you accept?
We accept both cash and credit cards as a form of payment.
do you have a credit card processing fee?
Yes, we do have a small processing fee for all credit cards. A 1.5% charge will be applied to the total amount of your booking.
is there a public holiday surcharge?
Yes. A 10% surcharge applies to all bookings on Victorian public holidays. If your experience usually has a weekday special price, it will be charged at the weekend rate, with the 10% surcharge added.
We are open everyday of the year, including public holidays. We ask that all guests vacate the pools 15 minutes before closing time, ensuring you have ample time to dry, dress and depart after your visit.
Bath House bathing
Monday to Friday: 7am to 11pm Saturday & Sunday: 5am to 11pm
Spa Dreaming Centre bathing
Monday to Sunday 8am to 11pm
Moonlit bathing
Friday & Saturday: 10pm to 2am
is there public transport available to get to the hot springs?
Public transport options on the Mornington Peninsula are limited. We recommend the following if you do wish to take public transport: If you are traveling from Melbourne, board a Frankston line train to Frankston, then take the No. 788 bus to Rye hotel where you can catch an Uber or Taxi service. Alternatively you can walk from Rye which takes approximately 1 hour and 10 minutes, please take care when walking as it is along a busy road with a high speed limit.
To view all our transport options, visit our Getting Here page.
how long can I stay at Peninsula Hot Springs?
You are welcome to stay for your whole allocated bathing time, however once you have left the facility, you will no longer be able to return to bathe. Bathing concludes 15 minutes before closing time.
visiting peninsula hot springs
will all experiences be open during my visit?
We have over 70 bathing experiences within our Bath House and Spa Dreaming Centre and most are open consistently for you to explore. From time to time due to unforeseen capacity or maintenance requirements, there may be times when certain experiences or facilities are temporarily unavailable. We do our best to ensure minimal disruption to your experience during these times. Please refer to our list of planned maintenance for more information.
do you offer earlybird and/or twilight bathing?
We offer two special bathing options to suit your schedule. Enjoy Revitalise bathing with our earlybird and twilight offers — arrive on or before 8:30am, or after 6pm, and bathe for $55 per adult. Or choose our Reset all of site bathing experience, available when you check in after 6pm from Sunday to Thursday for $95 per adult. As with all our bathing experiences, you're welcome to stay and unwind for as long as you like from your allocated arrival time.
what is the difference between the Bath House and Spa Dreaming Centre?
The pools in both the Bath House and Spa Dreaming Centre are filled with pure geothermal mineral-rich waters integrated into the natural landscape. Our Bath House offers family friendly, social bathing in over 50 globally inspired hot springs, two cafes — one fully licensed — and picnic area suitable for guests of all ages and groups. While the Spa Dreaming Centre is reserved for guests aged 16 years and over, and offers quiet areas, private and communal bathing options, spa treatments and a licensed café. Learn more about the key differences between our two bathing areas.
are children allowed in the hot springs?
Yes, the Bath House has 50 globally inspired bathing experiences for you to enjoy with your family at your own leisure. Guests of all ages are welcome to explore all of our Bath House bathing experiences. We ask that children (aged 3-15) take breaks regularly, stay hydrated and are accompanied by an adult at all times. For school groups, one adult to every ten children is required and for family groups, we ask there be one adult to every six children.
Please note that our Spa Dreaming Centre is reserved for guests aged 16 years and over at all times. Moonlit bathing and accommodation experiences are available to guests aged 18 years and over.
do you have bathing areas that are adults only?
Our Spa Dreaming Centre is reserved for guests aged 16 years and over and is recommended for guests seeking an adults only social bathing experience.
do you offer private bathing?
We offer private bathing packages to guests aged 16 years and over, held within our Spa Dreaming Centre. Booking a private bathing experience offers the ultimate relaxation. You'll enjoy a 45 minute session in a secluded indoor or outdoor bath, along with all-day access to the Bath House and Spa Dreaming Centre.
do I have to pay if I am not bathing?
We welcome all of our guests to enjoy Peninsula Hot Springs, whether you are bathing with us or just joining friends who are. Like many venues and experiences, we charge an entry fee for anyone coming through our doors. Unfortunately, our team cannot issue free entry to non-bathers. Regardless of whether you are bathing with us or not, we still have to account for you as a guest at Peninsula Hot Springs.
The entry fee allows you to sit amongst the scenery as you accompany your friends and enjoy the calming atmosphere. If you are not bathing with us, you may still like to enjoy the foot and hand baths or reflexology walk, or just sit in our relaxation areas or at the edge of the pools with your legs in the water.
can I stay at Peninsula Hot Springs?
Our Eco Lodge and Glamping accommodation is ready to book now for overnight stays.
do you offer spa treatments without bathing?
Spa treatments at Peninsula Hot Springs are booked in conjunction with bathing. This is because we believe hot springs bathing should be part of your holistic wellness journey, and because there are several benefits associated with bathing prior to having a treatment. These benefits include muscle relaxation, enhanced skin nourishment and a smoother transition from the outside world to your treatment room.
If you are unable to bathe in hot springs and would like to discuss this further, please call our experienced reservations team on (03) 5950 8777.
do you offer therapeutic or firm massage?
Our aim is to offer a relaxing and balanced wellbeing experience that helps you reconnect with nature, therefore all our massages are performed using light to medium pressure.
what to bring and what is included
what do I need to bring?
We recommend you bring along the following items, to make your visit as comfortable and enjoyable as possible.
Swimwear: Bring along appropriate swimwear to wear while bathing. We also offer swimwear in our retail store should you forget. Footwear: To reduce the risk of slips, we recommend appropriate footwear around pools and any wet areas. Water bottle: We no longer sell plastic water bottles, therefore we highly recommend that you bring your own plastic or stainless steel water bottle to drink from during your visit. Across our site, you will find Beautiful Water drinking taps for when you need to refill. Concession and discount cards: We offer discounts for Concession and Seniors card holders. We also offer Companion Card holders free entry for their support person during their visit.
what do I need to leave at home?
During your visit, we recommend you leave the following items at home.
Prams: Due to the safety layout of the Bath House bathing area, we ask that you leave your pram at home or stored in your car. Valuables: We recommend all valuables, including jewellery, are left at home or in one of our secured lockers. If you wear your jewellery in the pools, the mineral water may cause it to tarnish. Inflatable devices: Due to the size of the pools inflatable devices of any kind are not permitted. Pets: The safety of your pet and our native environment is important to us. Therefore, we ask that you leave your pets at home or with a friend or family member.
BYO Glassware and alcohol is not permitted at Peninsula Hot Springs.
can I bring my mobile phone or camera to Peninsula Hot Springs?
We recommend all valuables including mobile phones and cameras are left at home or in one of our secured lockers. In order for guests to be able to share their experiences at Peninsula Hot Springs with loved ones, we do allow you to take photos of your group, your immediate family, and your friends, whilst bathing. That said, we do understand that there is a balance between privacy and enjoyment in these situations, so please be mindful of other guests comfort and privacy around you.
what do I wear?
We want you to be comfortable while you visit us, and enjoy the benefits of the water on your skin. Modest swimsuits are the most appropriate attire in all our bathing areas. Please note, the mineral rich water may discolour swimwear. Street apparel such as jeans and cargo shorts are not appropriate items to be worn in the pools.
If you are having a treatment with us, for your comfort we provide disposable underwear. Our therapists take great care to keep you properly draped throughout the treatment, respecting your privacy at all times.
what if I leave something behind?
If you leave something at Peninsula Hot Springs by mistake, we ask that you contact our Lost Property team as soon as you can. Complete our lost property request form below and our team will be in touch should they be able to locate your items left behind.
are towels and robes available at the hot springs?
Towels and robes are provided for all guests in the Spa Dreaming Centre (excluding moonlit bathing). If you are visiting the Bath House, you can hire them for an additional price or bring your own from home.
We have a Wi-Fi hot spot located at the entry to the hot springs between the Spa Dreaming Centre and Bath House reception areas.
weather
is it OK to visit in summer or on a hot day?
Yes, some of our pools are cooled during summer, with temperatures varying depending on the weather to help you stay refreshed throughout your visit. Selected pools will be clearly signed, while many others remain filled with natural thermal mineral water as usual. On hotter days, additional cool pools will be available for a refreshing change, and you can also enjoy our cold plunge pools and ice cave to further enhance your hot spring experience. To best plan when you would like to visit, read our article.
what is your safety procedure for weather warnings?
While we aim to create a wonderful experience for you during your visit, sometimes unforeseen extreme weather conditions may occasionally lead to disruptions. If a sudden change of weather becomes a safety concern for our guests that necessitates an evacuation, we want to assure you that we have implemented steps to help you post visit. Each individuals experience is different and may vary, therefore we ask that you refer to the options below to determine what applies to you.
Unable to check in If you were unable to check in for your bathing experience due to an extreme weather event, contact us and we will go through your options.
Two hours from check in
If your booking was affected by the recent extreme weather event and you were unable to enjoy your bathing experience for a duration of at least two hours, you may be eligible to reschedule your booking. We kindly ask that you contact us to make the necessary arrangements. Please note that if you elected to depart prior to our usual closing time of your own accord, this rescheduling offer will not apply.
Checked in three hours prior to evacuation In the event that you checked in more than 3 hours prior to the evacuation there will be no refund or reschedule offered.
food and drink
where can we eat at the hot springs?
We have many dining options available at the springs, including our Bath House Café, Bath House Amphitheatre Café, Spa Dreaming Centre dining room, Coffee Hut and picnic areas.
can I bring my own food and drink?
If you’ve brought your own catering for the day, you’ll find two picnic areas within the Bath House — there’s ample seating and tables and you can enjoy your own food in our beautiful native coastal garden settings. BYO alcohol and all forms of glassware are not permitted onsite.
can you cater for dietary requirements?
Whilst we do our best to cater to dietary requirements, we cannot guarantee that there won’t be traces of allergens within our kitchen. To discuss further please contact our friendly reservations team directly on (03) 5950 8777.
do you have taps to refill my drink bottle?
Beautiful Water® filters are installed across our site, providing you with access to high quality filtered drinking water during the course of your visit. Even in the winter months, it is important to remain hydrated at all times while visiting. Our geothermal pools range from 36°C to 42°C, therefore hydration is imperative in regulating your internal body temperature and replenishing lost fluids. Read more on the importance of staying hydrated.
medical and accessibility
I am on medication or I have just had medical treatment, can I visit?
To ensure we provide the safest and most appropriate care for you, we recommend seeking medical advice before entering our pools or having a spa treatment. This helps us confirm that our experiences are suitable for your condition. We also advise that guests who are post-surgery or have an open wound refrain from bathing until fully healed and cleared by a medical professional. When you visit Peninsula Hot Springs, you may be asked to sign a waiver form acknowledging that you have been informed of this guidance.
Hot springs bathing is not recommended for people with the following conditions unless medical advice is obtained beforehand.
Conditions involving high fever
Extreme hypertension
Malignant tumours and cancerous conditions
Liver, kidney and circulation disorders
Conditions presenting the high risk of haemorrhaging
Anemic conditions
Congestive heart failure, recent stroke, or recent heart attack
Pregnancy
Diabetes
can I bathe at the hot springs if I feel unwell?
As a place of wellness, we encourage guests to reschedule their booking should they feel unwell in any way, and if required, seek the advice of a medical professional before bathing. Peninsula Hot Springs is a place of shared connection, so should a guest arrive showing symptoms of being unwell, we will encourage them to reschedule or cancel the booking to maintain the wellbeing of other guests.
If they cannot attend due to illness, we encourage guests to provide at least 24 hours notice in line with our cancellation and amendment policy. We understand that in some circumstances this is not always possible, so we ask that our Reservations team be contacted as soon as possible prior to the scheduled time of visit.
are the pools accessible for all abilities?
A number of our guests have limited mobility and we are committed to providing access to everyone at the hot springs. If you have any mobility needs, we recommend that you contact our experienced reservations team on 03 5950 8777 to plan your journey.
pregnancy and postpartum
can I bathe in the hot springs if I am pregnant?
We don’t recommend bathing in the hot spring pools during pregnancy, as you may be affected by further heat or stimulation. As such, we have customised spa packages for our pregnant guests which includes a private bathing experience. The private bath is filled with a blend of hot and cold spring water to reduce the water to a comfortable temperature.
We ask that all pregnant guests consult their doctor prior to booking in. Upon arrival our reception team will kindly ask you to sign a waiver to say that you are aware of the implications of bathing whilst pregnant. For further information please contact our friendly Reservations team on (03) 5950 8777 to discuss what trimester you are in, so we can help tailor a truly relaxing experience to best suit your individual needs.
can I bathe in hot springs postpartum?
Each mother has their unique experience and set of circumstances and should speak with their health professional when determining what is safe and appropriate for them and their baby. While you are welcome to bathe in hot springs postpartum, it is best to wait until you are fully recovered. We recommend you bathe only for short periods of time, keep babies at a thermoneutral temperature and follow four simple guidelines; take care, tune in, be aware and rest.
Dr. Marc Cohen provides further advice for joining us after giving birth. If you would like to know more, read our journal or contact our team should you have any questions.
I do not feel comfortable bathing, can I book a treatment only?
All our packages are inclusive of geothermal bathing. For guests who are expecting, we offer a choice of social geothermal bathing in our Spa Dreaming Centre and Bath House bathing areas, or a 45 minute private bath heated to a temperature suitable for pregnancy, in combination with your choice of 75 minute tailored spa treatment.
our water
how do you heat the pools?
The hot springs water has come from natural hot springs that is 637 metres below ground and it’s filled with healing qualities. Natural thermal mineral waters flow from deep underground into the many pools, experiences and private baths at Peninsula Hot Springs. The temperature varies from 34°C to 42°C, offering you the opportunity to experience bathing just the way you like it.
how do you clean the pools?
We take the hygiene of our pools very seriously. Each night when we close, our pools are completely drained and thoroughly cleaned by our experienced pools team, ready to be refilled each morning with fresh natural geothermal mineral water from an underground reservoir 637 metres below the surface. As the water reaches the pools, the water is at a temperature of 45°C. Throughout the day, fresh thermal mineral water flows constantly into the pools to maintain warmth and cleanliness.
Just as we have a team caring for you, we also have a dedicated pool team caring for our water. Our team are constantly monitoring the water to keep record of its condition. You may see Pool Attendants taking readings of each pool during your visit.
what minerals are found in the hot springs at Peninsula Hot Springs?
Making up most of our mineral composition is boron to increase brain activity and strengthen bones, magnesium for optimised energy and healthy skin, potassium for reducing high blood pressure and elimination of toxins and sodium, which can help to alleviate arthritic symptoms. Learn about all the minerals present in our waters and their associated benefits.
are the hot springs at Peninsula Hot Springs natural?
Geothermal mineral springs, also referred to as 'true hot springs' are what you will find scattered amongst the Peninsula Hot Springs site. Geothermal water is heated naturally and emerges from the earth's crust. Some spas and bath houses contain pools filled with natural mineral water from an on-site mineral spring, but the water does not come from a geothermal source and is manually heated. The water that fills these pools is referred to as a 'mineral spring'.
Read our article to understand more about the difference between geothermal springs and mineral springs.
can I place my head under the water?
Our geothermal pools are not designed for full submersion, and we ask that you refrain from doing so to ensure that other guests can enjoy the pools too. For those who wish to submerge fully, we offer a variety of refreshing cold pools, where it’s perfectly safe to submerge your full body including your head. These pools are:
Bathing Gully cold plunge pool
Northern Terrace cold plunge pool
Amphitheatre cold plunge pool & ice plunge pool
Spa Dreaming Centre cold plunge pool
gift certificates
how long is the validity of my gift certificate?
Gift certificates are valid for 3 years from the date of purchase. Gift certificates are valid for 12 months if purchased before November 1st, 2019. Gift certificates cannot be extended beyond their initial validation period or be replaced if lost or stolen.
how do I use my gift certificate?
You can create your booking online by inserting your gift certificate details at the time of payment, alternatively you are welcome to contact our friendly reservations team on (03) 5950 8777 with your gift certificate details, they will be able to assist you in creating your memorable hot springs experience. Please allow 24 hours for gift certificates to be activated before redeeming.
how can I purchase multiple gift certificates?
You can purchase one or more gift certificates at any of the below locations:
Online: Where you can personalise each certificate in the personalisation screen, you can opt to have your gift certificate emailed or mailed directly to you or the recipient. By Phone: Contact our friendly reservations team on (03) 5950 8777, they can email or express post your gift certificate directly to you or the recipient. Onsite at Peninsula Hot Springs: Simply visit our reception team between 5am – 11pm daily to purchase a beautifully wrapped gift certificate. Mornington gift certificate office: Visit our friendly team on Mornington Main Street Monday to Friday between 9am and 4pm to purchase a beautifully wrapped gift certificate.
can I return a gift certificate or redeem it for cash?
Certificates are non-refundable once purchased and cannot be used to purchase a new gift certificate or swapped for cash.
You can however use your gift certificate for it’s monetary value and put it towards any of our packages or experiences at Peninsula Hot Springs, or you are welcome to use the balance in our onsite retail areas or online spa shop. To discuss these options further please do not hesitate to contact our reservations team on (03) 5950 8777.
are gift certificates transferable?
Certificates are not transferable between guests.
do I have to redeem my gift certificate for the specific services purchased?
No, the value of a gift certificate can be redeemed for any retail products, purchases in the café, bathing experiences or spa packages. Please keep in mind that gift certificates are non-refundable once purchased and may not be redeemed for purchasing new gift certificates or cash.
what delivery options are available for gift certificates?
If you are short on time, gift certificates can be purchased online and emailed immediately to yourself or directly to your recipient. Gift wrapping of certificates is included with all gift certificates that are sent by mail (postage fees apply) or collected from our Mornington gift certificate office or Peninsula Hot Springs reception desk.
can my gift certificate be extended?
We will not be able to offer a gift certificate extension. To secure your booking prior to your gift certificate expiring, contact our team via info@peninsulahotsprings.com or on (03) 5950 8777.
COVID19-related gift certificate extensions
All gift certificates that expired on or prior to 31 October 2020 and were automatically extended to 31 March 2022 cannot be further extended.
accommodation
how can I book and do I need a deposit?
You can book your overnight stay online or contact our friendly Reservations team on 03 5950 8777. We take full payment at the time of booking to secure your visit. We have a 7 day cancellation and amendment policy should you need to change or cancel your booking.
do you take a pre-authorisation for accommodation bookings?
Yes, we take a pre-authorisation at check-in starting from $250. This amount is held by your bank and is usually released within 3–7 business days after check-out. In some rare cases, particularly with American Express, it may take up to 30 days to return. A pre-authorisation is required per room for group stays. For multiple-night stays, the bond remains $250 per room, per night.
do I need to book in advance?
With only 20 rooms available across both our Eco Lodges and Glamping accommodations, we recommend booking in advance to secure your place and avoid disappointment. There is an extended waiting period for accommodation on a Friday and Saturday night.
can I change or reschedule my booking?
We have a seven day cancellation and amendment policy for all on site accommodation experiences. If you need to reschedule your booking, please note that all accommodation is subject to availability at the time of request.Cancellations or changes made within seven days will be charged the full amount of the booking. Simply contact our friendly reservations team on 03 5950 8777, or alternatively email to request your changes. Cancellations or changes made within seven days will be charged the full amount of the booking.
how many people can stay in each glamping tent?
Each glamping tent is reserved for guests 18 years and over and has a capacity of two adults per tent.
how many people can stay in each eco lodge?
We have two lodges with three bedrooms comprising two Springs Rooms and one Peninsula Suite, and one four bedroom lodge featuring three Springs room and one Peninsula Suite. Each room is reserved for a maximum of two guests.
what do I need to bring?
Each Glamping tent and Eco Lodge room comes with linen supplied, towels and robes which are refreshed daily, tea/coffee making facilities and basic bathroom amenities. Guests will need to bring clothing and footwear and any other personal items required for an overnight stay. We recommend leaving jewellery and valuable personal items at home or in the in-room safe as our mineral spring water may cause discolouration.
what type of bedding is in each room?
Each Glamping tent and Eco Lodge room comes with a king bed or two king single beds. The bedding configuration can be requested at the time of booking online or through our friendly reservations team by calling 03 5950 8777. All linen and bedding is supplied.
do I need to pre-book dining or treatments?
Yes, treatments and dining can be booked in addition to your accommodation stay. As bookings are essential, dining and treatments can be added to your existing booking by calling our friendly reservations team on 03 5950 8777.
can I dine in my room?
Yes. We offer an in-room dining and drinks menu that can be delivered to your room. Dining and drink options are also available for pre-booking prior to your arrival and stored in the fridge within your room. Please call our reservations team on 03 5950 8777 to arrange your order.
do the glamping tents and eco lodges have bathrooms?
Yes. All Glamping and Eco Lodge rooms have a fulll ensuite and all basic bathroom amenities are included.
do you offer early check in or late check out?
While we do not offer early check in or late check out, we do invite guests to enjoy geothermal bathing across our site on the day of their departure. We simply ask guests to check out of the room, taking all their belongings to their cars before returning to enjoy bathing before departing.
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